NOTICE: Royal Delivery Service Suspension

NOTICE: Royal Delivery Service Suspension

March 29, 2020

Delivery 2c Social Media Announcement 4

To our Royal Duty Free shoppers, we would like to inform you that acceptance of orders via email will indefinitely be suspended (effective 12 noon of March 29).

We apologize for the inconvenience this may cause.


Dear Royal Duty Free shoppers, acceptance of orders is from 9am to 3pm only. Orders received before or after this period will not be processed. Delivery will be served within 2-3 days.

Here are the steps to follow when placing your orders.

Step 1: Visit and click Delivery Service to read more information about the Terms and Conditions of the service.

Step 2: Call any the following numbers to place your orders

Smart: 0949.611.8905   I 0949.611.8867

Globe: 0977.343.8693   I 0995.730.2107

Our customer service representative would be glad to accommodate your call. Sending orders via text message will not be honored. Please call in your orders for them to be processed. 

Due to the high volume of orders and limited operations capacity please bear with us. We are doing our best to take every call and fulfill orders.

Valid for delivery in SBFZ and Olongapo City only. Terms and Conditions apply.

Thank you for your understanding and stay safe!

Royal Duty Free Shops Inc.


We are eager to discuss you business needs, and answer any questions you may have. Kindly contact us here or full up the form